Customer Service

Central to our core values is customer engagement. We’re constantly looking to improve and invite you to reach out to us should you have any questions, comments or feedback. 

To help us direct your enquiries to the right person, please select from one of the following contact channels.

Need Product Help?

We want our customers to be fully aware of the maximum benefits of the products
and brands we provide. Should the supporting materials provided online and with
our products fall short in helping you realise these benefits, please contact a
member of our product team to help you via the appropriate brand and channel.


Should you have any complaints about any of our products and service, we want to hear from you as soon as possible. We’re here to listen and help resolve your concerns on a “right first-time basis”. Customer complaints are the most important source of information for us to improve our products and business operations, and we do not shy away from hard truths. So please contact us, we want to hear from you.


Innovation starts with the customer. Should you have any idea or need that has not
been addressed with your products, please reach out. We would be delighted to
hear about your insights and ideas. Who knows they might be the inspiration for
something innovative.


If the benefits provided by our products and service have exceeded your expectations in anyway, we would be very appreciative if you could reach out to our marketing team via the appropriate brand. The marketing team is standing by to give your complements real market relevance that you can be proud of.

Value-Add Services

Should you have a product that addresses a latent customer need and require an organisation to help you create and launch a brand around that product, then look no further. Our product marketing team can help you evaluate the potential for yourproduct and develop a plan to go to market around that potential. We would prefer if your concept has patent(s) filed to protect your value. If not, we can engage in nondisclosure agreement and work with you to protect your trade secrets as part of a broader plan to bring the product to market.

Corporate Affairs

The following business functions are covered under corporate affairs: Public Relations, Purchasing & Supply Chain Management, Account & Finance, and General Administration.

Should you have any questions regarding the activities of these functions, please do not hesitate to contact us.

Innovation Through Dynamic Transformation